Had a wonderful experience with L&L particularly with their service tech Dan Jones. Our AC went out Thursday night. Friday we call multiple HVAC companies and most wouldn’t have a tech available till Monday late afternoon or even longer than that. Got ahold of L&L around 1700 on Friday and they said they would have a tech out Saturday between 0800-1000. Dan called us when he was on his way and let us know there was a lot of traffic on the 470 but he would get to our house as soon as he could. Once he arrived he took a look at the thermostat and then headed outside to the unit. Once outside he explained what he was doing and provided me with a lot of info about AC units which I really appreciated. He diagnosed and found the problem right away. Once he replaced the capacitor the unit kicked right on and started blowing cold air again. Never once did he try to up sell any extra parts or use any scare tactics trying to get us to buy a new unit. Dan was very upfront and honest with us and had our best interest in mind. I would defiantly recommend Dan to any of my friends and family, and because of his excellent service he has earned our trust and we will defiantly contract L&L and request Dan for any of our future HVAC needs.
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